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Frequently Asked Questions: Mammoth Ticket Buyers

11/15/2018

 

Season Ticket Member Frequently Asked Questions

 

Were any Mammoth home games cancelled without being replaced?

 

No. The Mammoth have replaced their cancelled home game on Dec. 1, 2018 with a game on Sunday, Jan. 6, 2019 at 1 p.m. at Pepsi Center.

 

Are refunds available?

 

No. Refunds are not available because the Mammoth will play a replacement game at Pepsi Center on Sunday, Jan. 6, 2019 at 1 p.m. for the Dec. 1, 2018 game that was cancelled.

 

What happens to the payments I’ve made to date?

 

As long as your account is in good standing, you have paid for all nine home games in the 2018-19 season.

The Mammoth will play a full schedule of nine home games in the 2018-19 season. The Mammoth replaced their cancelled home game on Dec. 1, 2018 to Sunday, Jan. 6, 2019 at 1 p.m. at Pepsi Center.

 

How do I pay the balance now that a resolution has been announced?

 

Since the Mammoth has announced that they will start the season on Dec. 22, 2018, all payment plans will resume with the next scheduled payment date in your plan. If you have paid in full, you do not need to take any further action.

 

Will I still have my seats when the season begins on Dec. 22?

 

As long as your account remains in good standing, you will retain your season tickets and seat location. 

  

How can I receive up-to-date information and notifications?

 

You can visit our website, ColoradoMammoth.com, for up-to-date information regarding the work stoppage and season ticket packages.  You can also give us a call at 303.405.1101. You can also receive up-to-date information and notifications by following the Colorado Mammoth on twitter, @MammothLax, or for general Colorado Mammoth updates ColoradoMammoth.com. 

 

Partial Season Ticket Package Frequently Asked Questions

 

Were any Mammoth home games cancelled?

 

No. The Mammoth have rescheduled their home game on Dec. 1, 2018 to Sunday, Jan. 6, 2019 at 1 p.m. at Pepsi Center.

 

Are refunds available?

 

No. Refunds are not available because the Mammoth will play a replacement game at Pepsi Center on Sunday, Jan. 6, 2019 at 1 p.m. for the Dec. 1, 2018 game that was cancelled.

 

Single Game/Group Ticket Frequently Asked Question

 

Were any Mammoth home games cancelled?

 

No. The Mammoth have rescheduled their home game on Dec. 1, 2018 to Sunday, Jan. 6, 2019 at 1 p.m. at Pepsi Center.

 

 

Are refunds available?

 

No. Refunds are not available because the Mammoth will play a replacement game at Pepsi Center on Sunday, Jan. 6, 2019 at 1 p.m. for the Dec. 1, 2018 game that was cancelled.